World class governance

The WCO should ensure that the decision-making process and the process by which decisions are implemented within the Secretariat, as well as in the WCO as a whole, meet the highest standards and Members’ expectations, particularly with regard to:

LEADERSHIP:

Promotes an inspiring vision of modern Customs, motivating its Members to engage with that vision and actively contribute to the Organization’s work and to the implementation of its standards.

TRANSPARENCY:

Activities are conducted in a transparent manner, following the applicable rules and regulations. Information must be complete, easily available and understandable to the Members.

CONSENSUS:

A global organization requires effective mediation of interests, aiming to reach a broad consensus in the best interest of the international Customs community as a whole.

INCLUSIVENESS:

Enhances effective participation from all Members in the decision-making process and ensures an inclusive approach in the development / implementation of its programmes.

COLLECTIVE DECISIONS:

The Secretariat assists and provides all the necessary information and tools to the Members to enhance better-informed decisions in all different aspects, including technical, administrative and financial issues.

EFFECTIVENESS AND EFFICIENCY:

Make the best use of resources to produce tangible results to address global challenges and to meet Members’ expectations in a timely manner.

ACCOUNTABILITY:

Enhances accountability to the Members and other stakeholders, including donors, private sector and international organizations, as the case may be.